Last Updated: 21.04.24

Thank you for shopping at Pretty Gorgeous Hair. Here are the details of our shipping policy:

Shipping Locations

We currently ship to addresses within the United Kingdom.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and your location. We offer free shipping for orders over a certain amount, which will be specified on our website.

Shipping Times

Orders are typically processed and shipped within 1-3 business days. Once shipped, you can expect your order to arrive within 3-5 business days. Please note that shipping times may vary depending on your location and external factors such as postal delays.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking information to monitor the status of your delivery.

Shipping Carriers

We primarily use Royal mail or Evri for our deliveries. In some cases, we may use alternative shipping carriers to ensure the timely delivery of your order.

If you have any questions or concerns about your order's shipping status, please contact us at customer@prettygorgeoushair.com

Returns Policy

Last Updated: 21.04.24

Thank you for shopping at Pretty Gorgeous Hair. We hope you love your purchase, but if you're not entirely satisfied, we're here to help.

Returns

You have 20 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at customer@prettygorgeoushair.com